Questions, answered

EU customers can opt into EU-only storage. We default to the nearest region for performance.

Yes. Studio has a documented HTTPS API for headless renders. Talk to sales for rate-limit overrides.

Yes. The Free Trial includes 10 images, no card required.

Plans start with a free trial of 10 images, then scale from Starter at $34/month to Business, Scale and Enterprise tiers. Annual billing lowers the monthly price on every plan.

Yes. The Free Trial gives you 10 images with no card required, so you can render real frames of your own product before choosing a plan.

Yes. The product UI is available in English and Turkish today, and video output covers 70+ languages for global campaigns.

Most stills finish in under nine seconds at p95; video renders typically complete in 30–60 seconds depending on length and resolution.

We default to the nearest region for latency, and EU customers can opt into EU-only storage. SOC 2 and GDPR controls apply across regions.

A credit is consumed each time you render a finished image or second of video. Every subscription includes a monthly credit pool — Starter 50, Business 150, Scale 500 — and you can top up anytime.

Yes — annual billing lowers every plan's monthly price (for example Starter drops from $34 to $24). Contact sales for Enterprise pricing.

Yes — Studio runs fully in your browser. No install, no GPU required on your side; renders happen on our edge cluster.

Yes. Upload a brand book and reference set; Studio learns your tone, lighting and palette and uses them as defaults for every render.

Up to 60 seconds per render. For longer formats, stitch multiple renders in the timeline editor — every clip stays brand-consistent.

Yes. Start from a product still or a template and holala renders short clips — new angles, motion and transitions — ready for PDPs and social.

A pre-built workflow that does one job — like turning a flat product shot into an on-model lifestyle frame — in a single click.

Yes — save any successful Studio flow as a Template and reuse it across your team.

Open any template, drop in your product photo — plus a model or reference if it asks for one — and holala renders the finished frame. No prompt writing, no setup.

Most templates finish in under nine minutes per asset. Image-only templates settle in seconds; the longer end is reserved for video renders.

Yes. Templates preserve your real product pixel-for-pixel and only change the world around it — background, model, lighting or angle.

Yes — drop in your products, logos, model references, or brand pack and the Template will respect them in every variant it generates.

Yes. Run a template in bulk and one source photo fans out into a full set — every frame sharing the same light, grade and mood.

Both. Templates with a video icon produce short-form video; image templates produce stills. Localization templates adapt on-image text, crops and styling per market.

Templates follow your saved brand settings — palette, model faces and lighting — so every result stays on-brand across seasons and campaigns.

Yes. Pair any visual template with a Localization template and one input ships in 70+ locales overnight.

Every template exports web- and marketplace-ready ratios, up to 4K masters for print and retail.

No. Templates are one-click workflows — pick a scenario, add your assets, and the studio handles the rest.

An Agent is an art director that runs end-to-end: takes a brief, drafts moodboards, generates visuals, picks the strongest, and delivers a ready-to-ship pack.

Video output is localized to 70+ languages; the UI is currently English and Turkish.

Holala is an AI-powered product-visual generation platform for e-commerce brands. Upload a product photo shot on a plain surface, pick a template, and Holala sets up the model, pose, background and lighting for you. No studio, no set build, no prompt writing.

A template is a ready-made combination that sets up the rest of the scene for you: background, lighting, model, pose and product placement. Browse by category in Studio, pick the one closest to your brand style, then upload your own product photo.

Yes. Logos, brand labels, embroidery, and printed details are preserved in their original positions and proportions. For the most accurate results, ensure these elements are clearly visible in the uploaded image.

Because these fabrics contain fine details, output quality depends on the clarity and resolution of the uploaded image. Well-lit photos with visible fabric texture deliver the best results.

Holala preserves patterns and color transitions while remaining faithful to the original product. For maximum consistency, we recommend using clear, wrinkle-free reference images.

Yes. Holala offers a variety of scenes and environments tailored to different use cases, allowing you to create visuals that align with your brand identity.

Yes. Depending on the selected template, you can influence visual elements such as day or night settings, as well as warm or cool tones, to match your brand aesthetic.

Yes. Seasonal and campaign-specific templates are updated regularly to help you present your collection in the right context at the right time.

By using your preferred models, lighting styles, and scene compositions as references, you can maintain a consistent visual identity across your entire collection.

Yes. Lookbook and styling templates allow you to combine multiple products on a single model to create complete outfit presentations.

Holala can generate both images and videos. Product visuals can be transformed into engaging motion content for social media, advertising, and marketing campaigns.

Yes. Videos can be exported in platform-optimized vertical aspect ratios and are ready for immediate publishing.

Yes. Generated visuals can be used on e-commerce websites, advertising campaigns, social media channels, and online marketplace listings.

As long as you hold the necessary rights to the reference images you upload, you are free to use the generated outputs on behalf of your brand.

No. The models are synthetically generated and do not represent real individuals. This allows you to use the content without concerns related to model releases, agency agreements, or usage-term restrictions.

Yes. Any visuals you have previously generated and downloaded remain available for your use even after your subscription ends.

Uploaded photos and generated visuals are securely stored within your account and are accessible only to you. Please refer to the Privacy Policy for details regarding retention periods and data management practices.

No. Your uploaded images belong to you and are not used to generate content for other users or to train AI models.

Yes. All uploaded content remains private and is never shared outside your account.

Yes. Data is processed in accordance with GDPR and other applicable data protection regulations.

Yes. By selecting the appropriate output format, you can generate and download visuals with transparent backgrounds.

Generated visuals remain in your History; items older than 61 days are removed automatically, so download anything you want to keep long-term.

Yes. All generated visuals are stored in your History section and can be accessed or downloaded at any time.

Yes. The bulk processing feature allows you to handle large product collections within a single workflow and significantly speed up content production.

Holala continues to expand its integrations with leading e-commerce platforms. Please refer to the latest product updates for current integration availability.

On monthly plans, credits reset at the start of every billing cycle. Annual plans are more forgiving — unused credits roll over one month, so a quiet month is never a wasted one.

Yes. Every paid plan — Starter and up — includes a commercial license covering everything you render: product pages, ads, social and packaging. The Free plan is for evaluation and personal projects, so upgrade before you publish for a brand.

New renders pause — nothing you have made is touched, and your catalog stays fully accessible. You can move up a tier in one click, prorated and effective immediately, or wait for credits to reset at the next cycle.

Yes. Every plan is self-serve — cancel from workspace settings in two clicks, no calls and no forms. You keep full access until the end of the period you have paid for, and every render you made remains yours.

Free, Starter and Studio are single-seat plans. Pro includes 3 seats and Scale includes 10 — teammates share the same credit pool, brand kits and render history. Need more? Talk to sales about an enterprise agreement.

pricing.faq.a6

All major credit and debit cards, billed in USD. Scale customers can also pay by invoice on annual agreements — talk to sales to set that up, including purchase orders and procurement paperwork.